Automotive · France and Belgium
Securing the execution of after-sales technical campaigns
- Starting point
- A large network had to apply repair procedures rigorously, document the evidence and limit over-quality that drives warranty costs.
- Deployment
- Standardized engineering controls, direct exchanges with photos, videos and comments, digital action plans and cross-site campaign tracking.
- Result
- More consistent execution, better traceability of interventions and faster exchanges between the network and the engineering department.
- vehicles in scope
- 400K+
- Source to verify
- countries steered
- 2
- Source to verify